Concept

For consumers, missing the delivery of a parcel to their home often means the beginning of a complicated process. They have to go and get their parcel at a place with limited opening hours, long queues or in a depot that's situated in a distant industrial zone.

Kiala offers fast delivery of your parcels to a convenient collection point. The delivery process to these nearby stores is supported by a unique and brand new technology platform that ensures a very high quality service. The customer can track his or her parcel on the internet, is notified by SMS, e-mail or phone as soon as the parcel has arrived at the delivery point.

This way Kiala allows you to:

• Receive or return parcels easily
• Goods bought for home delivery (ordered online, from a catalog, on TV)
• Supplies for professionals on the road (technicians, salesmen)
• Promotional gifts won in competitions

More information:

• Benefits for consumers
• Benefits for companies
• Benefits for Kiala Points