Collect your parcels when and where it suits you

Concept » Benefits for consumers

  • Are you rarely at home when the delivery man comes?
  • The Post office opening hours aren't flexible enough?
  • You'd like to know more about the tracking of your parcel?
  • You prefer not to pay your goods in advance?
  • You would like to return your parcel easily if you want?

You parcel is delivered quickly to a store close to you

Optimize your time while collecting your parcels in the store of your choice, close to your home, to your office or even to your children's school!

Long opening hours

Arrive early in the morning, at noon or during the evening until 8 or 9 pm, during the week or the week end... You're free to decide!

Easy exchange or return

Need to return something?
You want to exchange or to return it?
No problem, take it back to your Kiala Point. It's as easy as that...

We keep in touch

As soon as your parcel has arrived in the Kiala Point, you are immediately notified by phone, SMS or e-mail. You can track your parcel online on the Kiala website, or though your retailer.


Delivery is usually within 24 hours to your selected Kiala Point! As soon as you get the notification you can come and collect your parcel.